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General information

ForeNova Privacy and Cookie Statement

Last updated: July 30, 2024

ForeNova Technologies B.V. (hereinafter: ForeNova) offers 24/7 cybersecurity services. As part of the services we offer, we process personal data. This privacy statement tells you what personal data we process from you and what we do with your personal data.

Our privacy and cookie statement at a glance

Your privacy is of great importance to us. We therefore comply with the General Data Protection Regulation (hereinafter: GDPR). This means that we:

  • Clearly specify our purposes before we process personal data, by using this privacy and cookie policy.
  • Limit our collection of personal data to only the personal data needed for legitimate purposes.
  • Ask for explicit permission to process your personal data in cases where your permission is required.
  • Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf.
  • Respect your right to access, correct or delete your personal data held by us.

In this privacy and cookie statement, we will explain which personal data we collect and for which purposes.

For what purposes do we use your personal data?

We obtain various personal data from you. For each purpose we specify what data we obtain from you, for what purpose we process this data and for how long we store your data. If you have any questions or would like to know exactly what information we store about you, please contact us. Our contact details are mentioned at the bottom of this privacy statement.

Contact

When you send us an e-mail, fill in the contact form on the website, contact us by telephone, or contact us in any other way, we process your personal data.

For this purpose, we process the following personal data:

  • Name
  • Business information (if you contact us from a business perspective)
  • E-mail address
  • Telephone number
  • Any other information you provide as part of the content of a message


We store these contact moments with the personal data you provide based on your consent. We keep this information for as long as necessary for this contact or up to two years after we last had contact with you, because we want to make sure we have handled your question or complaint properly.

Requesting a demo

On our site you can request a demo of our platform. In this demo we will show you how our platform works. When you request a demo we process the following information:

  • First and last name (optional)
  • Company name (optional)
  • Country (optional)
  • Title / role (optional)
  • E-mail address
  • Phone number (optional)


We process this information so we can execute the agreement we have to show you our product. We store this information up to two years after our demo.

Receiving a Free Trial

On our website, you can also request a free trial, so you can experience our products yourself. To give you access to our portal, we process the following data:

  • First and last name
  • Company name
  • Email address
  • Phone number (optional)
  • Username and password


We process this information so we can execute the agreement we have to show you our product. We store this information up to two years after your trial period. If you decide to become a client, we use the information you gave us for your trial to create a client account.

Becoming a client

Once you become a client we create a personalized portal for you, where you can find information about your website and incidents we detected. We process the following data when you become a client:

  • First and last name
  • Company name
  • Email address
  • Phone number
  • Username and password
  • Payment details


We process this data so we can execute our agreement with you. We save this information for up to two years after all our agreements have ended. Certain types of personal data will be retained for a longer period with regards to the applicable legal tax retention.

Becoming a ForeNova partner

If you are working as a professional in the cybersecurity field, you can apply for our ForeNova partner program. For our ForeNova partner program we process the following data:

  • First and last name of people involved in the partner program
  • Company name
  • Email address
  • Phone number (optional)
  • Username and password


We process this data so we can execute our agreement with you. We save this information for up to two years after your participation to the partner program has ended. Certain types of personal data will be retained for a longer period with regards to the applicable legal tax retention.

Providing data to third parties

We share your personal data with third parties only when permitted by current law. We may provide your personal data to third parties because:

  • we have engaged them to process certain data
  • it is necessary to execute the agreement with you
  • you give permission for this
  • we have a legitimate interest in doing so; or
  • we are legally obliged to do so (for example, if the police require this in case of suspicion of a crime).


To deliver the services we mentioned above, we share your data with:

Name

Reason for sharing

Country

Salesforce (SFDC Ireland Ltd.)

Customer relationship management

Ireland

Hubspot (Hubspot Inc.)

Marketing automation and website hosting

USA

Google Ireland Ltd.

Google Addwords service

Ireland

Microsoft Inc

Office productivity including email communications and cloud file sharing

USA

Name

Provider

Purpose

Expiration

Function

_cf_bm

Cloudflare, Inc.

Bot Management. To identify and mitigate automated traffic.

30 minutes

Strictly necessary

_cfruid

Cloudflare, Inc.

Bot detection. Rate limiting rules for performance and security services.

Expires with active session

Strictly necessary

_cfuvid

Cloudflare, Inc.

Rate limiting rules for performance and security services.

Expires with active session

Strictly necessary

_ga

Google Ireland, Ltd.

Google Analytics GA4. To collect information and usage statistics

24 months

Analytics

_ga_<container id>

Google Ireland, Ltd.

Google Analytics GA4. To identify unique visitors.

24 months

Analytics

_gat_<container id>

Google Ireland, Ltd.

Google Tag Manager. To collect and organize page usage information.

10 minutes

Analytics

_gcl_au

Google Ireland, Ltd.

Google Conversion Linker. To attribute conversions from external landing pages.

Persistent

Advertising

_gid

Google Ireland, Ltd.

Google Analytics GA4. To store and count pageviews.

1 day

Analytics

__hs_cookie_cat_pref

HubSpot, Inc.

To record the categories a visitor consented to.

6 months

Functional

_hssc

HubSpot, Inc.

To track active sessions.

30 minutes

Functional

_hssrc

HubSpot, Inc.

To determine if the visitor has restarted their browser.

Expires with active session

Functional

_hstc

HubSpot, Inc.

Main cookie to track visitors.

6 months

Functional

hs_c2l

HubSpot, Inc.

Hubspot authentication.

6 months

Functional

hubspotutk

HubSpot, Inc.

To track visitor’s identity with a form submission.

6 months

Functional

_fbp

Meta Platforms Ireland, Ltd.

Facebook Meta pixel. To store and track visits across websites.

3 months

Advertising

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